Utility billing, reconciled to the dollar.
The full cycle — vendor bill to resident invoice — in one system built by someone who spent a decade running billing operations. Every charge traceable. Every cycle auditable.
RUBS · submetered · fixed fee · Every allocation method, every charge traceable to the vendor bill it came from.
Four steps. One cycle.
Otto walks you through each cycle with guardrails that catch problems before they become invoice errors. Every step leaves a complete audit trail.
Upload your bill
Drop a vendor bill PDF. Otto's AI reads every charge, meter, and service address in seconds. No data entry.
Review and configure
Confirm meter reads, verify your rent roll, and set your allocation method. Otto flags anything that looks wrong.
Calculate charges
Otto allocates costs across units by your chosen method — RUBS, submetered, or fixed fee. Full derivation on every charge.
Approve and ship
Review the numbers, approve, and ship. Invoices are generated as PDFs and emailed to residents automatically.
Four products. One system of record.
Otto Billing handles the operator workflow — vendor bill to resident invoice. Otto Resident gives residents a portal and AI-powered support. Otto Pay moves the money — direct to your bank, residents pay the processor fees, Otto never holds funds. Otto Websites is the front door — a managed marketing site, corporate plus per-property, with an optional connection into Otto Resident.
Otto Billing
The full cycle in one workflow — bills ingested, allocated, calculated, approved, shipped, closed. Every charge auditable. Every cycle reconciled to the dollar.
- Property meter map + real-time meter health
- RUBS, submetered (BTR/BTB), fixed fee — every method
- Show-Your-Math audit trail · Instant Final Bill on move-out
- State compliance guardrails · 12-report library
Otto Resident
The resident-facing layer — branded portal, Iris handling tier 1 resident services, and Otto Pay routing money direct to your bank. One bundle.
- Resident Portal — branded, white-label option included
- Iris — explains the bill inline, before residents ask
- Otto Pay — payment rails included in the bundle
- Bill-ready notifications · email + SMS · multi-language
Otto Pay
Residents pay direct to your bank — ACH, credit, debit, with cash networks coming. Otto never holds the money. Powered by Stripe; you're the merchant of record.
- Short Stripe Connect signup · funds direct to your bank
- ACH · credit · debit live · cash via retail network coming
- Free to add — residents pay processor fees at checkout
- Autopay · payment plans · failed-payment recovery on roadmap
Otto Websites
A modern, fully managed marketing site for your portfolio — a corporate site plus a site for every property. Strictly marketing, with an optional connection into Otto Resident.
- Corporate/client site (optional) + a custom site for every property
- DNS and hosting managed for you — one bill, nothing to babysit
- Embedded leasing and application widget · integrates what you already use
- Otto Resident portal connection available as an optional add-on
Two names you'll see across the product. Otto is the platform. Iris is the AI colleague.
Otto is the system of record — the data, the math, the audit trail, the surfaces you click through every day. Otto displays. Otto calculates. Otto reconciles.
Iris is the AI worker who runs cycles, watches meters, fetches bills, and answers your residents' billing questions. She proposes; she executes (with approval); she explains what she did. She is not a sidebar chatbot or a global "ask anything" assistant. She is a colleague with specific jobs.
Otto shows you what is. Iris explains what she did.The system of record. Holds the data, runs the math, surfaces the cycle, generates the invoice, keeps the audit trail. Otto presents and organizes. Otto does not change state on your behalf — that's Iris's job.
See Otto BillingThe AI worker inside Otto. Multiple specialist postures — Iris PM runs cycles, Iris Data Entry fetches bills, Iris Resident Support answers tier 1 billing questions. She proposes and executes, always with the right approval. She earns trust over time.
Meet IrisWorks with what you already use.
Otto sits alongside your stack — it doesn't replace your PMS or your accounting system. Our billing-company customers are PMS-agnostic by design: we work with whatever your client uses, and we're building direct integrations for the systems most of your clients run.
Ready to see Otto on your actual cycle?
30-minute demo, zero pressure. Bring one of your real vendor bills — we'll OCR it live. Then we'll talk about what a parallel cycle against your current software would look like.
You'll talk directly to the founder who built Otto. Not a BDR, not a sales engineer.